Privacy Policy

Silver Line Lab respects your privacy and is committed to protecting your personal and medical information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our website or use our pathology services.

When you use our services, we may collect personal information such as your name, phone number, email address, residential address, date of birth, and gender. We may also collect medical information necessary for conducting diagnostic tests, including doctor prescriptions, sample details, and relevant health history. In addition, technical information such as your IP address, browser type, and device details may be automatically collected when you access our website.

The information collected is used to process laboratory test requests, generate accurate reports, communicate with you regarding appointments and results, maintain internal records, and comply with legal and regulatory requirements. We do not sell, rent, or trade your personal or medical information to third parties.

Silver Line Lab takes reasonable technical and administrative measures to protect your data from unauthorized access, misuse, or disclosure. Access to medical records is restricted to authorized personnel only. While we strive to use secure systems, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

Your information may be shared only when necessary for providing services, such as with authorized medical professionals or diagnostic partners, or when required by law or government authorities. All such sharing is done with appropriate confidentiality measures.

We retain medical records and reports in accordance with applicable healthcare laws and regulations. You may request access to your personal information or request corrections if you believe any information is inaccurate. For any privacy-related concerns, you may contact us at diagnostics.silver.line@gmail.com or +91 7972363788.

Silver Line Lab reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.